Return and Refund Policy

Last updated: July 28, 2026

At juixygva.shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.

Return Period

You may request a return within 30 calendar days after your order has been delivered.

To qualify for a return:

• The item must remain unused and in its original condition.
• Original packaging, manuals, and accessories should be included.
• Proof of purchase or order confirmation is required.

We reserve the right to refuse returns that do not meet these requirements.

How to Start a Return

Before sending any item back, please contact us at:

Email: info@juixygva.shop

Include the following information:

• Order number
• Product name
• Reason for return
• Photos (if the item is damaged or defective)

Our support team will reply with return instructions.

Unless the return is due to our error, customers are responsible for return shipping costs.

Refunds

After the returned item arrives and passes inspection, we will notify you of the refund status.

Approved refunds are generally issued within 5–10 business days to the original payment method. Financial institutions may require additional processing time.

Damaged, Defective or Wrong Items

If your package arrives damaged or you receive the wrong item, please notify us within 7 days of delivery.

We will investigate the issue and arrange a replacement or refund when appropriate.

Order Cancellation

Orders may be cancelled within 24 hours after they are placed. Once processing or shipping has started, cancellation requests may no longer be accepted.

Contact Information

juixygva.shop
5556 West Northview Avenue, Glendale, AZ 85301, United States

Phone: 19169294680

Email: info@juixygva.shop

Business Hours: Monday – Saturday, 10:00 AM – 5:30 PM